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The right of withdrawal, governed by art. L.121-16 of the Consumer Code, allows the consumer to reconsider their purchase decision made remotely during a period of 14 clear days from delivery Art. L.132-4 of the Monetary and Financial Code gives the consumer the possibility of contesting a fraudulent payment by card (i.e. a payment order that he did not give), made without physical use of the card, and to request reimbursement from the bank of the disputed sums, within one month of receipt of the dispute.